{"xsrfToken":"ca259232baada6bc7d3fc6fc227f7f947f109f59_lout","branding":{"id":"5","key":"pv","name":"Page View","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c9b200","headerLinkHoverBGColor":"#c9b200","headerBadgeColor":"#c9b200"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7900037d-819f-4df0-b213-c8226aacd0bc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Y2M1NDA3ZC04OWU4LTQ2ZmEtYjg2YS02MWU2M2JmNTlhY2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc5MDAwMzdkLTgxOWYtNGRmMC1iMjEzLWM4MjI2YWFjZDBiYyI6WyJyZWFkIl19LCJleHAiOjE3NDM5NzkxOTMsIm5iZiI6MTc0Mzk3ODU5M30.xRTQtA3dhABJpLEUparD3yAAT85M_dV1z2_SaKFZIiQ&client=4cc5407d-89e8-46fa-b86a-61e63bf59acc&mode=fit","logoId":"7900037d-819f-4df0-b213-c8226aacd0bc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the EliteSoft Help Center","sharedPortalName":"EliteSoft Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the EliteSoft Help Center","sharedPortalName":"EliteSoft Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"pv","projectId":10004,"serviceDeskId":5,"name":"Page View","description":"<p>Welcome! You can raise a Page View request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"36","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[9],"key":""},{"id":"38","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[9],"key":""},{"id":"37","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[9],"key":""},{"id":"40","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[9],"key":""},{"id":"41","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[9],"key":""},{"id":"42","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[9],"key":""},{"id":"35","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[9],"key":""},{"id":"39","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[35,36,37,40,41,42,38]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"61c9dfdb-09fb-3f94-83f9-04e600daaa2c","appLinkName":"System Confluence","appLinkUrl":"https://elitesoftware.atlassian.net/wiki","spaceKey":"PV1","spaceName":"Page View","spaceUrl":"https://elitesoftware.atlassian.net/wiki/spaces/PV1","isServer":false},"labels":[],"projectKey":"PV","serviceDeskId":5,"kbLinkDomainURLs":["https://elitesoftware.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PV","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Y2M1NDA3ZC04OWU4LTQ2ZmEtYjg2YS02MWU2M2JmNTlhY2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM5Nzk3OTMsIm5iZiI6MTc0Mzk3ODU5M30.XTKbBBHV_R1y9WAkjGTa0OocPqsFAV01cYju4ezTF3A","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"4cc5407d-89e8-46fa-b86a-61e63bf59acc","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":36,"projectId":10004,"form":{"name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","intro":"<p>Choose this if you have questions about licensing or billing.</p>","instructions":"","icon":10483,"iconUrl":"https://elitesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["2"],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/36","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/36","calendarParams":{"firstDay":0,"date":"2025-04-07T05:29:53+0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"61c9dfdb-09fb-3f94-83f9-04e600daaa2c","appLinkName":"System Confluence","appLinkUrl":"https://elitesoftware.atlassian.net/wiki","spaceKey":"PV1","spaceName":"Page View","spaceUrl":"https://elitesoftware.atlassian.net/wiki/spaces/PV1","isServer":false},"labels":[],"projectKey":"PV","serviceDeskId":5,"kbLinkDomainURLs":["https://elitesoftware.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Y2M1NDA3ZC04OWU4LTQ2ZmEtYjg2YS02MWU2M2JmNTlhY2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM5Nzk3OTMsIm5iZiI6MTc0Mzk3ODU5M30.XTKbBBHV_R1y9WAkjGTa0OocPqsFAV01cYju4ezTF3A","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"4cc5407d-89e8-46fa-b86a-61e63bf59acc","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=elitesoftware","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ca259232baada6bc7d3fc6fc227f7f947f109f59_lout","baseUrl":"https://elitesoftware.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://elitesoftware.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4cc5407d-89e8-46fa-b86a-61e63bf59acc","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"96b39316a3dd4c829a55684fb94cb74c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}